What is the difference between "boutique fresh" and vintage?

The difference is in "fatness" of Fluffy. If you our bag is brand new, and not yet stretched out - boutique fresh. If your bag is vintage but also not very stretched out, then boutique fresh may also be suitable. You are the best person to decide what your handbag needs! 

Is Fluffy supposed to "fill out" all of my bag?

No. Fluffy needs to have wiggle room as most of the Chanel bags are constructed with multiple folds and to stretch out the fold will stretch out your bag over time. When you close up your bag, these folds contract and so the actual interior of your bag is much smaller than what you can see when you open your bag. The space around Fluffy is designed to give space for these folds to comfortable contract. 

Do you do Fluffies for the Vanity Case or Coco Handle?

As of yet, no, because these bags traditionally have great structural integrity so may not require the support of a Fluffy. 

Can I request for a custom size?

Unfortuately we do not offer custom sizes/materials/colors for any of our accessory products.

Design Ethos

However, having lived in constant fear that something would stain or something would stretch the leather, as well as seeing my dresser littered with random bits of cloth and spending loads of time obsessively trying to re-stuff bags with paper perfectly to ensure just enough but not too much padding....acceptance finally came that it was finally time to get (or make) a Fluffy!

Fluffy is a slightly tapered rectangular pillow, with a small handle for easy removal from the bag. It was designed in HK and made by a pillow factory in Shandong, China. The outside is synthetic silk and the inside is made of slightly softer memory foam. This stuff can be used not only as a bag stuffer but theoretically as a pet pillow! Double win!

There are multiple sizes and unlike other sellers, we actually have the bags (a couple even!) on hand for testing of sizes just to make sure the fit is JUST RIGHT. Very expensive research and development but benefits of buying from a collector! You will see that there is still some wiggle room even with Fluffy in all of the sizes and that is made purposefully to ensure that Fluffy doesn't stretch out the leather, keeps a bag‘s structure rigid and leather taut but prevents slackening of shape of the bag with each use.